Privacy Policy
Welcome to CraftAura
At CraftAura, your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (craftaura.shop), make a purchase, or interact with us in other ways.
1. Information We Collect
We may collect the following types of information when you use our services:
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Personal Identification Information – Your name, email address, billing/shipping address, phone number, and payment details when you place an order or contact us.
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Usage Data – Information such as your IP address, browser type, pages viewed, and the date/time of visits.
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Cookies & Tracking Technologies – We use cookies to enhance your shopping experience, remember preferences, and improve site functionality.
2. How We Use Your Information
We use your information to:
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Process Orders – To fulfill purchases, arrange delivery, and process payments.
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Enhance Your Experience – To improve our website, services, and product offerings.
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Communicate with You – To send order updates, promotional offers, or important notices. (You may opt out of marketing emails anytime.)
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Customer Support – To respond to inquiries and provide assistance.
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Legal Compliance – To comply with applicable laws and protect our rights and customers.
3. How We Share Your Information
We respect your privacy — your personal information is never sold or traded. We may only share it in the following cases:
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Service Providers – With trusted third-party partners (such as payment processors and shipping carriers) who help us operate our business.
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Legal Requirements – If required by law, regulation, or government request to protect our rights and ensure compliance.
4. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have rights over your personal information, including the right to:
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Access or request a copy of your data.
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Correct inaccurate or incomplete information.
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Request deletion of your personal data (subject to legal obligations).
To exercise your rights, please contact us at:
📧 craftaura.info@gmail.com
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date. We encourage you to review it periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, you can reach us at:
📧 craftaura.info@gmail.com
🌐 craftaura.shop